CEO, two directors from Memorial Hospital receive awards at international conference

CARTHAGE, Ill. — Memorial Hospital CEO Ada Bair, Director of Diagnostic Imaging Jill Schlatter and Director of Emergency Services/Education Sadena Jackson were selected for awards presented at this year’s recent Custom Learning Systems Conference at Rosen Centre in Orlando, Fla.

Bair was the recipient of the Founders Award. Schlatter and Jackson were selected as Summit Award winners.

The Founder’s Award is presented to one who best exemplifies the principles of service excellence through their actions and leadership. This award stands as a testament to Bair’s commitment to elevating healthcare standards and fostering a culture of excellence within Memorial Hospital.

The Summit Award is awarded to qualified, innovative, progressive people, teams and healthcare facilities who have made progress toward improving the patient experience and staff engagement.

Schlatter won the Summit Award for OASIS (Organizationally Advanced Service Improvement System) Team Captain. She manages the work and responsibilities through the OASIS teams throughout the Memorial Hospital organization. OASIS teams consist of leaders across departments to develop and implement organization-wide best practice projects.

Jackson won the Summit Award for Empowering Manager. She is present with her staff and assists them in making decisions by taking on new responsibilities. She search for continuous learning opportunities for employees to reach their potential.

The conference is dedicated to delivering evidence-based solutions to help hospitals and other healthcare facilities improve the overall patient experience. To learn more, visit www.customlearning.com.

Memorial Hospital is a 501(c)(3) non-profit critical access hospital that employs more than 300 people while offering emergency, surgical, imaging (x-ray), laboratory, seven clinics throughout the region, specialty clinics and more. Memorial Hospital has served the residents of Hancock County and surrounding areas since 1950. For more information, visit www.mhtlc.org