Plan ahead and work with trusted businesses when planning vacation travel

When planning a vacation, it can be difficult to know where to start with travel agents, booking lodging and finding businesses.

Scammers are ready to take advantage of this, especially as we enter the summer travel season. They often go after people looking for deals online by offering tempting travel packages at extra-low prices.

Travel and vacation scams were the eighth-riskiest type of scam reported to BBB in 2024.

Common vacation scams include fake bookings for lodging and outings, phony vacation giveaways and fraudulent timeshare sales services. BBB issued an in-depth study on vacation and travel-related scams in 2023.

The best way to avoid losing money when you’re planning your vacation is to plan ahead and work with trusted businesses. Start by searching for businesses with BBB, and don’t fall for an offer that’s too good to be true.

How do I avoid scams when I’m planning my vacation?

Work ahead. Allow plenty of time to research hotels, flights and your stay area. Earlier reservations typically lead to better deals. Don’t make a snap decision on a too-good-to-be-true offer, and research companies with BBB before you book. You can also ask family and friends for recommendations.

Avoid broad internet searches. Entering phrases like “best deal” or “cheapest flights” for your destination can sometimes bring up websites that look official but are designed to rip people off. Instead, try going directly to a reputable travel brand’s website or using BBB.org to find a travel agent who can help you sort through the options.

Be alert for travel scams. Watch out for unsolicited phone calls, text messages, emails or mailers that claim you’ve won a “free trip,” especially if you didn’t enter a sweepstakes. Offers like these might seem like a great opportunity, but they often come with hidden fees and other restrictions.

What should I do when I’m ready to book?

Get the details in writing. Before making a final payment for the trip, get all the details in writing. This should include the total cost, restrictions, cancellation penalties and the names of the airlines and hotels. Review and keep a copy of the cancellation policies for all services you book.

Consider travel insurance. These policies cover things like trip cancellations or medical emergencies. There are different levels of coverage based on what type of plan is purchased. Ask questions and read the fine print to see what is covered and what isn’t.

Pay with a credit card. Card payments offer extra protection if something goes wrong or if you need to dispute a charge.

Don O’Brien is the regional director for the Quincy Better Business Bureau. Contact him at dobrien@quincybbb.org or 217-209-3972.