Better Business Bureau
If you’re one of the many shoppers returning or exchanging a gift this year, make sure you check the return policy before you get started. For a lot of people, it’s important for returns to be as convenient as possible. In a recent PwC report, 87% of respondents said they expect retailers to process their…
Read Full Article QUINCY — As temperatures drop, it’s important to make sure your furnace is in working order so you don’t have any chilly surprises. But if a broken furnace does catch you off guard this winter, don’t panic. Take your time to find a trusted contractor. BBB often receives reports from customers of unscrupulous businesses who…
Read Full Article QUINCY — As the year winds down, BBB is writing its naughty list of the top 12 holiday scams. People handle a lot of money during the holidays, whether they’re buying gifts, travelling or donating to charities. That means extra opportunities for scammers to cut into your holiday cheer. The good news is that a…
Read Full Article QUINCY — It’s the busiest delivery season of the year, and unfortunately, that means scammers will be busy, too. You may already be expecting packages you bought on Black Friday or Cyber Monday. Home delivery is the most popular delivery method for people who plan to shop online for the holidays this year – and…
Read Full Article QUINCY — The winter holidays are the busiest shopping season of the year. Unfortunately, that means scammers will be busy, too. To help you know what to look out for this holiday season, BBB just released an update to its 2021 investigation and 2022 update on online shopping scams. Last year, we received reports from…
Read Full Article QUINCY— December will be a busy month for travel – and travel is stressful at the best of times. Unfortunately, for some travelers, scams can make holiday travel even more overwhelming. BBB often receives reports about scams that target travelers during their trip, whether it be during booking, during their hotel stay or through social…
Read Full Article QUINCY — Have you ever gotten a text message saying something like, “Hi, who is this?” or “Hey Amanda, this is John?” Your first instinct might be to respond and let them know they have the wrong number, but it’s best to ignore them. While the text message might just be a wrong number, it…
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QUINCY — Better Business Bureau Quincy recently honored three businesses with Torch Awards for Ethics, which recognize businesses and organizations that meet the highest standard of trust. Don O’Brien, BBB Quincy Regional Director, said in a press release, “These businesses are outstanding examples of what it means to truly commit yourself to customer service and…
Read Full Article QUINCY — Buy now, pay later is a service that many stores offer to allow shoppers to space out smaller payments on an item over time, rather than paying the full cost up front. Read the fine print before agreeing to one of these services. In recent years, buy now, pay later plans have become…
Read Full Article QUINCY — Reverse mortgages are widely advertised to older adults as a way to convert part of the equity in a home to cash in the form of a loan – without having to sell the property. The cash may be paid to you in installments or a lump sum, and you must pay back…
Read Full Article QUINCY — Holiday shopping is closer than you may think. With Thanksgiving on Nov. 28 – quickly followed by Black Friday sales – the shopping season may seem shorter this year. Stores are likely to advertise deals well before Black Friday and extend store hours to maximize shopping days. Deloitte is predicting an increase of…
Read Full Article QUINCY — Hurricanes Milton and Helene have caused severe damage in the southern U.S., especially on Florida’s west coast, during the past couple of weeks – leaving many people displaced, without power or recovering from damages to their property. If you’d like to support hurricane recovery efforts with a donation, it’s best to give to…
Read Full Article QUINCY — It can take effort to prepare your home and car for colder weather. However, taking the time to winterize during the fall months will save you from headaches later. A few preventative measures can help you avoid waking up to a broken furnace, frozen pipes or a deflated tire. Planning ahead also gives…
Read Full Article QUINCY — Home solar panels can help some households save money on energy – but be careful if a solar panel salesperson knocks on your door or calls without warning. There are plenty of reputable companies who can install solar panels or help you make other clean energy improvements to your home. Unfortunately, some scammers…
Read Full Article QUINCY — If you’re a music lover, you may find yourself looking for last-minute deals on fall festivals or tickets to a sold-out show. However, extra fees, resale pricing for high-demand shows and tactics by unscrupulous sellers can all make ticket prices skyrocket. You should also keep an eye out for counterfeit tickets. You’re more…
Read Full Article QUINCY — Finding a mechanic can be intimidating, especially for people unfamiliar with the inner workings of their car – but it’s a necessary part of keeping your vehicle running smoothly for years to come. Auto service is often costly, so working with a business you can trust is important. BBB received more than 9,600…
Read Full Article QUINCY — If someone you met online starts telling you they have a great investment opportunity or encouraging you to buy cryptocurrency, it should raise red flags – even if it’s someone you’ve been talking to for a long time. This scenario could be the start of an investment scam. Scammers often spend weeks or…
Read Full Article QUINCY — If you have a college student who just started classes, now’s a good time to talk about avoiding fraud while they’re on campus. One might be tempted to assume that scammers mostly go after older adults, but BBB’s 2023 Scam Tracker℠ Risk Report shows this isn’t necessarily the case. Young people are also…
Read Full Article QUINCY — As your kids get older, they’ll spend more time online. Now is a good time to start teaching them about protecting their personal information. Adults aren’t the only ones who can be targeted by a scam online: Children are at risk too. While Better Business Bureau does not collect information from people under…
Read Full Article Are you looking for a trustworthy tutor for your child this school year? Each student’s academic needs are unique, but many kids can benefit from having a tutor to help keep them motivated and learning. A wide variety of tutoring options are out there to personalize support to each student. Tutors can specialize in different…
Read Full Article QUINCY — What’s a verification code, and why are they so important? Six-digit verification codes are a form of two-factor authentication, a process that helps keep your important online accounts secure. For example, you might get a text message or email with a six-digit code that you must enter when you log into your bank…
Read Full Article QUINCY — It’s almost time to go back to school, and families are stocking up on everything their kids need to have a great year. School supplies can add up, so it makes sense to search for the best deals. Make sure you’re not falling for a too-good-to-be-true price from an untrustworthy vendor. Plenty of…
Read Full Article What do you do if someone pretending to be a worker from a utility company knocks on your door? This is known as a utility impostor scam, which can happen any time of year. They are especially common during extremely cold or hot weather when people can’t go without their heat or air conditioning. A…
Read Full Article QUINCY — It’s tempting to blast the air conditioning in the muggy July heat, but for many, running the AC at full tilt all day is cost-prohibitive. Air conditioners eat up a lot of energy, accounting for six percent of the nation’s electricity use and costing homeowners a collective $29 billion annually. Steps can be…
Read Full Article QUINCY — Shoppers love the deals they can snag during Prime Day (scheduled for July 16-17 this year), and many other major retailers join in on the trend around this time of year by offering mid-summer savings. When you’re on the hunt for deals this summer, make sure you’re extra aware of scammers who might…
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