Kay Simpson

'My yard was a mess, and my pool was a mess': Unresolved consumer complaints lead to BBB giving Backyard Adventures Pools and Spas rating of 'F'

December 8, 2021 | By David Adam, MRN Editor

QUINCY — Kay Simpson spent $4,700 this summer to have an above-ground pool installed in the backyard of her home near Mill Creek. The installation of the pool was so poor that she recently learned it would take an additional $3,600 in repairs to make it useful. “I want the pool taken down, taken out…