Bailey’s opens Broadway store to inside dining for first time since 2020, plans for downtown store this spring

QUINCY — The first 2½ months of 2024 have been a whirlwind for Amy Hendrian.

The owner of Bailey’s Coffee House and Fudge Shop, 3024 Broadway, has been preparing the business for indoor dining. Customers had the opportunity this past Monday to dine inside for the first time in 1,455 days.

As she was finishing the work for that development, Hendrian also announced this week she plans to open a smaller version of her business at 503 Maine this spring. Bailey’s Market will have a smaller menu but will be open from 9 a.m. to 2 p.m. weekdays to serve the downtown lunch crowd.

“It keeps me young,” Hendrian said with a grin. “Trying to balance this and three kids and their activities in school and sports … sometimes I’m thinking, ‘What am I doing?’ But my whole thing is my community. I’ve lived here my whole life. I love Quincy. I love the surrounding areas of Quincy, and definitely buying a business in 2019 and then COVID happening was a fortunate thing for us.”

Hendrian bought the Broadway Bailey’s business in January 2019 from Renee Higgins. A year later, many businesses closed their doors temporarily because indoor dining was prevented during the COVID pandemic. However, despite closing its lobby on March 13, 2020, Bailey’s drive-thru window stayed busy.

“When COVID hit, we were very blessed. Our business more than tripled,” Hendrian said. “Starbucks closed for like a month or two months, so all that traffic came across the street to us. We were fortunate enough to make an impression on those customers, and we’ve kept almost all of them. We gained a lot of traction that way. 

“When the lobbies (of local restaurants) were allowed to open back up, we had grown so much that we couldn’t open back up. We had to keep the front of our shop closed for storage. We built a shed outside to help get (the lobby) opened back up. It’s our five-year anniversary of being in business, so it just felt like time to spring clean, spruce it up a bit and create a brand-new look.”

The inside of the Broadway store has a new paint job and four new tables that can seat between two to four people. It’s open 7 a.m. to 4 p.m. Monday through Friday and 8 a.m. to 3 p.m. on Saturdays.

Plenty of work needs to be done at 503 Maine. She’s renting the 900-square-foot space from HM Capital LLC, owned by Hendrian’s brother, Brian, and Andrew Mays, who bought the Dodd Building at Fifth and Maine in October 2021. 

“A lot of our customers from the downtown area have mentioned to me in passing how they would like to have Bailey’s for lunch, but they don’t have enough time to get across town,” Hendrian said. “This will give me the opportunity to give back to the downtown community with healthier options.

Hendrian plans to sell salads, wraps, fruit bowls, smoothies, lotus drinks, coffee, tea, bottled water, bottled soda and lemonade at 503 Maine.

“We’re known for our made-to-order menu. Every food item is made from scratch here at Bailey’s,” she said. “It’s going to be a smaller menu so it will be quicker for someone to call ahead and grab it. 

“If you want the full Bailey’s experience with a latte, you’re still going to have to come out to Broadway. Downtown is just going to be a quick run-in-grab-and-go.”