Custom Learning Systems (CLS) HealthCare Service Excellence Conference

Memorial Hospital receives 27 awards at international conference

February 20, 2024 | By Muddy River News

CARTHAGE, Ill. — Memorial Hospital was the recipient of 27 breakthrough awards at the annual Custom Learning Systems (CLS) HealthCare Service Excellence Conference at the Rosen Centre in Orlando, Fla. These awards are based on patient experience survey scores for HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), ED CAHPS (Emergency Department Consumer Assessment…

Read Full Article

Memorial Hospital receives 17 awards at national convention in Florida

March 8, 2023 | By Muddy River News

CARTHAGE, Ill. — Memorial Hospital was the recipient of 17 breakthrough awards at the annual Custom Learning Systems HealthCare Service Excellence Conference at Rosen Shingle Creek in Orlando, Fla. The awards are based on patient experience in the following categories: Each category is broken down into emerald, ruby and diamond status. Receiving an emerald award…

Read Full Article